Evaluation of Complete Systematic Land Registration Policy in Gorontalo City

This study aims to evaluate the Complete Systematic Land Registration (PTSL) policy in Gorontalo City using six main dimensions of policy evaluation: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The study adopts a qualitative approach with a descriptive-analytical design. Data were collected through in-depth interviews with relevant stakeholders, field observations, and a review of policy documents and PTSL implementation reports. The data analysis technique used was the interactive model by Miles and Huberman, which includes data reduction, data presentation, and conclusion drawing. The findings reveal that the PTSL policy has achieved a high level of effectiveness, with 87.4% of the 67,229 land parcels already certified. The implementation cost is considered efficient, averaging IDR 250,000 per certificate, with a completion time of one to two months. The program is also considered adequate in terms of regional coverage and accessibility, although challenges remain in documenting inherited land and reaching marginalized communities. In terms of equity, the implementation of PTSL has yet to show affirmative attention toward vulnerable groups such as the poor and female-headed households, although geographic distribution has been relatively even. The responsiveness of the implementation is fairly good, with quick handling of complaints and the existence of direct reporting mechanisms at the sub-district level. The policy is also considered accurate as it aligns with both national and local regulations and can adapt to the cultural values of the community, such as respect for burial land and the involvement of traditional leaders. The participation of local stakeholders significantly supports the successful implementation of this program.