Health service profitability is an important factor for the sustainability and growth of clinics such as PBS Clinic. PBS Clinic, like many other healthcare providers, faces challenges in balancing quality of service with financial viability. These issues collectively contribute to suboptimal profitability, requiring thorough investigation and strategic intervention. This research aims to determine the root […]
In the dynamic telecommunications market of Indonesia, quality customer service is pivotal for sustaining competitive advantage. IOH faces persistent challenges in meeting customer service expectations, evidenced by consistent customer complaints regarding the customer service representative performance despite extensive training programs for their representatives. This study aims to evaluate the effectiveness of IOH’s customer service training […]
This study aims to determine the quality of combustion properties of biochar briquettes mixed with goat manure charcoal, lontar shell and other biomass. The completely randomized design was applied with 4 different combinations tested, as follows: T1= 50% goat manure charcoal + 40% lontar shell + 10% lontar male fruit; T2= 50% goat manure charcoal […]
In the modern era, the popularity of digital payment methods is rising, including in Indonesia. As a result, financial institutions are creating their own digital payment method channels. It is not uncommon to see multiple QR codes in one cashier. To streamline these methods, Bank Indonesia launched QRIS, integrating all QR codes issued by financial […]
Influencing daily functioning, mental well-being, and overall quality of life, sleep quality is crucial to human physiology. Medical students, facing intense academic demands, often grapple with sleep disturbances, impairing their performance. This study at the University of Lusaka delves into the relationship between sleep hygiene, quality of life, and academic performance, drawing insights from esteemed […]
This study investigates the barriers faced by businesses in participating in carbon trading through the Indonesia Carbon Exchange (IDXCarbon). Although Indonesia has committed to reduce greenhouse gas emissions by 31.89% with national efforts and 43.20% with international assistance, participation in IDXCarbon is still limited. Using the Analytical Hierarchy Process (AHP) method, this study identifies and […]
The COVID-19 pandemic is mostly responsible for the decline in business financial performance. It is believed that the company’s survival is contingent upon the organization’s readiness to integrate digital technology at the operational and strategic levels. Despite the abundance of literature in this field, there has been no empirical research to characterize previous studies or […]
This research analyzes PT XYZ’s e-commerce fulfillment warehouse using the DMAIC (Define, Measure, Analyze, Improve, Control) methodology due to a shortfall in order processing, averaging 184.64 orders per shift versus a target of 250. The objective is to enhance operational efficiency and manpower productivity. Initial analysis identified significant inefficiencies and high variability in processing times […]
Mathematics as a subject is quite unique in its processes and teaching in that it requires the least amount of memorization. Aside from the numbers and the functions of the operators themselves, not much needs to be memorized to do mathematics. This study is a review on all the different approaches of teaching the subject […]
The purpose of this study is to investigate the efficacy of implementing thinking routines in a classroom setting to augment learners’ discussion proficiency. Adapting the theoretical framework proposed by Ron Ritchhart and his colleagues in their Visible Thinking Project, specifically focusing on three selected routines: See–Think–Wonder, Headlines, and Claim-Support-Question, this action study was conducted at […]
