Articles

Business Process Improvement and Capital Budgeting Analysis to Develop the Digitalization Process of Loan / Financing in Bank Sumsel Babel

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PT Bank Pembangunan Daerah Sumatera Selatan dan Bangka Belitung (brand name: Bank Sumsel Babel) is one of the regional state-owned enterprises (SOEs) engaged in the banking sector. As a local company with a great purpose, Bank Sumsel Babel has a big responsibility to support all industries in the region province of South Sumatera and the Bangka Belitung Islands. This study examines the downward trends in credit and financing activity over the previous five years, particularly in working capital and investment credit at Babel Sumsel Babel branches. These two credits assess how successful regional banks are at boosting the local economy. On the other hand, the Bank has seen a decrease in market share in its multi-purpose credit products to civil servants in the South Sumatra and Bangka Belitung islands, where this credit is the primary source of income for Bank Sumsel Babel. This research utilizes qualitative information to determine the root cause and improve business processes by using the digital revolution of credit and financing to speed up the process and increase microfinance in Bank Sumsel Babel. Furthermore, the capital budgeting analysis to build the digitalization process will be calculated in this study to determine whether the investment is feasible. Based on the findings of this study, it is possible to conclude that Bank Sumsel Babel can use digitalization as a process improvement to secure its niche market and increase lending activities. Finally, this study makes recommendations for internal management on implementing the credit and lending digitalization process.

The Digitalization of Distributor Management System at Pertamina Lubricants: Issues and Solutions on the Implementation Stage

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Pertamina Lubricants has stated digital transformation as one of its breakthrough projects to accelerate digitalization as one of its strategic initiatives. This strategic initiative has objectives to enhance channel management and the capability of distributors as strategic business partners to achieve their sales volume target set by the management of Pertamina Lubricants. This journal aims to evaluate and improve the digital distributor management system to help distributors of Pertamina Lubricants achieve their sales volume target.

Optimizing Digital Transformation Initiative to Serve Next Billion Users

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Microfinance as one of the working capital providers for millions of micro to ultra-micro business owner is now facing the challenged of digital disruption. Microfinance such as cooperatives, BMT (Islamic cooperative Baitul Maal wa Tamwil), CU, Rural bank, Ventures is no longer compete to each other as Fintech is starting to enter the ecosystem. The existence of microfinance remains valid as institutions offer requirement that easily can be fulfilled by the segment such as non-collateral and easy access to payment but, fintech with the aggressive expansion and strategy for growth would find them as non-threatening value proposition. Hence microfinance need to aware of the level of threat and be prepared. Nonetheless, digital transformation in the institution could be one of the options to stay competitive.

In order to optimize the digital transformation of microfinance, this study is prepared to validate the area of digitalization and its relation to answer the need of the customers and stay relevance to the underserved market.