Exploring the Current Structure of the Business Ecosystem in the Indonesian Travel Agency Subsector

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The wave of digital transformation has shaken the foundations of Indonesia’s tourism industry, disrupting long-established structures and forcing the travel agency subsector to adapt, evolve, or risk obsolescence. This study explores the current structure of the business ecosystem within Indonesia’s travel agency subsector. Using a qualitative approach, data were gathered through document analysis, in-depth interviews, and focus group discussions (FGDs) with key stakeholders. The analysis adopts a business ecosystem perspective to map actors, relationships, and value flows shaping the ecosystem’s structure. Findings reveal a diverse range of interdependent actors. Central and local governments act as regulators and funders. Academia contributes research and human resource development, while associations foster networking and training. Investors assess regulatory clarity and risks before committing capital. Media influence tourism perceptions and share industry news. Suppliers provide core services such as transport and accommodation. Both conventional and online travel agents bridge tourists and suppliers. Local communities offer cultural experiences and products, with tourists forming the ecosystem’s core through their consumption, data, and engagement. This study offers contextual insights into the ecosystem’s current landscape and serves as a foundation for developing adaptive, collaborative strategies to strengthen Indonesia’s tourism sector in the future.

Optimizing Instructional Design in Blended College English Courses to Foster Balanced Learner Engagement

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This study is focused on hybrid college English course design to establish how adaptive alignment, interactive multimedia, and integrated assessment enhance overall learner engagement. Guided by the need to enhance cognitive, affective, and behavioral engagement in blended-mode learning environments, it examines teachers’ attitudes toward these elements of course design. The study’s emphasis, which sought to determine the best techniques for optimizing balanced engagement, was inspired by the preferred instructional design techniques of instructors in hybrid English courses. Through a synthesizing quantitative cross-sectional survey design, data were gathered from sixteen English instructors with high teaching experience through the administration of a validated Likert-scale survey with high-reliability coefficients (α ≥ .85). Correlation analysis and descriptive statistics shed light on the correlation between design factors and engagement factors. The findings revealed that surface alignment between face-to-face and web modules, multimedia richness, and integrated assessment without interruption substantially improved cognitive processing, affective engagement, and active participation. The results positively respond to the main problem of the study by ensuring that adaptive, aligned learning designs promote generalized interaction in blended environments. The research establishes that institutions ought to accord top priority to adaptive learning platforms and simultaneous multimedia materials to ensure stimulation and improve the performance of students.

The Effect of Barriers to Use on Innovation Resistance and It’s Effect on Actual Usage of the OneFlux CRM System at PT Dayamitra Telekomunikasi

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The purpose of this study is to explore the variables influencing how the OneFlux CRM system is actually used within PT Dayamitra Telekomunikasi Tbk (Mitratel), based on the development of the Innovation Resistance Theory model. OneFlux is an integrated digital system developed to improve operational efficiency and infrastructure data management. However, its adoption rate remains low across several regions, with usage levels below 50%. This research adopts a quantitative methodology utilizing Structural Equation Modeling (SEM), based on responses obtained from 100 individuals who use the OneFlux system. The study examines variables comprising functional barriers—namely Usage Barrier, Value Barrier, and Risk Barrier—as well as psychological barriers such as Tradition Barrier and Image Barrier), and Technology Anxiety, all in relation to Innovation Resistance, as well as the influence of Innovation Resistance on Actual Usage. The findings indicate that Value Barrier, Risk Barrier, Tradition Barrier, and Technology Anxiety significantly and positively impact Innovation Resistance, whereas Usage Barrier and Image Barrier do not exhibit a statistically significant effect. Additionally, Innovation Resistance has a significant negative effect on Actual Usage. This study provides a theoretical contribution by extending the application of IRT within the context of mandatory system usage and by introducing Technology Anxiety as a new variable. From a managerial perspective, the findings offer strategic direction to reduce user resistance by enhancing perceived value, mitigating risk, shifting work habits, and providing training to lower technology-related anxiety.

The Influence of Knowledge Management and Talent Management on Employee Performance in the Telecommunications Industry (Case Study: PT Dayamitra Telekomunikasi Tbk)

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The rapid transformation of the telecommunications industry has increased the urgency for strategic human resource management to maintain organizational competitiveness and sustainability. This study explores the influence of knowledge management and talent management on employee performance within a leading telecommunications infrastructure company in Indonesia. A quantitative method was applied using Partial Least Squares – Structural Equation Modeling (PLS-SEM) to analyze responses from permanent employees collected through a structured questionnaire. The findings indicate that knowledge management plays a crucial and positive role in enhancing employee performance, particularly through knowledge creation, sharing, and application. In contrast, talent management was found to have a negative relationship with performance, suggesting possible misalignment in its implementation. Overall, the study emphasizes the importance of effective knowledge management in driving individual and organizational productivity, while also highlight ting the need for a more responsive and strategic approach to talent management in adapting to the demands of the digital era.

The Influence of Employee Engagement and Corporate Culture on Employee Performance in the Telecommunications Industry (Case Study: PT Dayamitra Telekomunikasi Tbk)

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The purpose of this study is to examine how corporate culture and employee engagement influence the performance of employees at PT Dayamitra Telekomunikasi Tbk (Mitratel). The research is motivated by the crucial role of fostering strong employee engagement and cultivating a positive corporate culture to support optimal employee performance, particularly within the telecommunications infrastructure sector, which is highly dynamic and competitive. To achieve this objective, this study employs a quantitative research approach, with data analysed using the Structural Equation Modelling-Partial Least Squares (SEM-PLS) method facilitated by SmartPLS software. Based on the findings, it can be concluded that employee performance at PT Dayamitra Telekomunikasi Tbk (Mitratel) shows significant improvement when employees experience higher levels of engagement and operate within a supportive and well-developed corporate culture. This positive relationship underscores the vital role of employee engagement and corporate culture as strategic levers in enhancing organizational performance. Theoretically, this study is expected to contribute to the enrichment of organizational behavior literature by providing empirical evidence on the interplay between cultural factors and employee engagement in driving performance outcomes. Practically, the results of this research can serve as a valuable reference for managers and policymakers in designing and implementing effective strategies to strengthen employee engagement and cultivate a positive work environment that supports sustainable performance improvements.

The Role of School Administrators in the Impact of Internet Connectivity on the Academic Performance of Senior High School Learners

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The study aimed to investigate the role of the school administrators in the impact of internet connectivity on the academic performance of senior high school learners.  The researcher used descriptive method of research with the use of survey structured researcher–made questionnaire as the primary instrument for gathering data. The design believed to be reliable and objective, it is also fast and focused using specific statistical tools such are: frequency percentage distribution and weighted mean. Additionally, this design was used to describe the demographic profile of the respondents, their preferences, and perceptions on internet connectivity. In selection of the respondents, the research determined the target population of the study and computed for the actual sample and at least fifty-two (52) participated on the study. Moreover, the results of the study revealed that 59. 62% of the respondents were female, and at least 34.62% or most of them were 18 years old. The over-all results on the impact of internet connectivity on the academic performance of learners as perceived by the respondents conveyed that the school administrators face several challenges related to the learners’ access on internet. Results suggest that an adequate system and conducive learning environment for learners.

Modifications in Setting, Strength and Moisture Resistance of Magnesium Oxysulfate by Mixing Polyvinyl Alcohol as an Additive

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Magnesium oxysulfate cement (MOS) is a novel kind of binder with numerous advantageous qualities, including good binding capabilities, fire resistance, environmentally friendly etc. There are many benefits of using non-hydraulic MOS instead of traditional Portland cement. MOS saves energy and preserves the environment, which makes it an attractive research area. Its low early strength and poor moisture resistance make large-scale commercial application impractical, despite of its many benefits. In this experiment, Polyvinyl alcohol (PVA) was used as an additive to overcome its drawbacks. The results showed that PVA increased initial as well as final setting time of MOS. PVA also improved compressive strength and water resistance of MOS. Experimental results are supported by FTIR analysis.

Sustainability Strategy for the Beef Cattle Manure Waste Management Program in Kediri City, Indonesia

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The purpose of this study was to analyze the characteristics of respondents in beef cattle waste processing and to formulate strategies for sustainable beef cattle waste processing. Data collection was conducted from February to April 2025. The study was specifically carried out in Kediri City, Indonesia with a total sample of 80 respondents. The main variables observed in this study were: characteristic respondent (X1) motivation (X2), perception (X3), role of stakeholders (X4), participation (Y1), and sustainability (Y2). This research study employed a descriptive survey method. Based on a survey of 80 respondents, the majority of beef cattle farmers in Kediri City exhibit the following characteristics: 85% are male, and 92.5% fall within the productive age category (17–59 years. Most respondents (58.75%) have a senior high school education. Additionally, 63.75% work primarily as farmers or livestock breeder. The study’s findings reveal that the sustainability of the waste management program is strongly influenced by three key variables. The motivation-based strategy (X2) focuses on self-esteem needs (X2.4) as the dominant factor and includes symbolic rewards, formal recognition, storytelling of successful farmers, and involvement in community forums to strengthen intrinsic motivation and pride. The perception-based strategy (X3) emphasizes affective perception (X3.2), with initiatives such as visual and audio-visual education tools and participatory workshops rooted in local knowledge, aiming to cultivate positive emotions and environmental responsibility. Although stakeholder contribution (X4) is statistically significant, it has a negative influence, indicating a need to revise top-down approaches. The proposed strategy includes strengthening participatory methods, improving program transparency, building synergy among government, private sectors, and farmer groups, and recognizing local wisdom and grassroots initiatives. Finally, the participation-based strategy (Y1) identifies evaluation (Y1.4) as the dominant indicator, promoting sustainability through Participatory Monitoring and Evaluation (PME) and continuous training.

Prioritizing on – Demand Home Service Systems Through Analytical Hierarchy Process- A Consumer Perspective

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On-demand home services have transformed the manner in which individual’s access and use home services. Technology has been instrumental in facilitating this change by offering platforms that link service providers with clients. This study aims to utilizing the Analytic Hierarchy Process (AHP) technique, is proposed to prioritize on-demand home service systems. This methodology is applied to top five on-demand home service systems Urban Company, Zimmber, House joy, Mr.Right and Taskrabbit by comparing the data from each criterion, the systems could also improve their services for better experience. Analytical Hierarchical Process (AHP) was utilized in order to determine the weights and decision of each factor to the study. The data was gathered through google forms survey questionnaires at Hyderabad, India. Based on the computed weighted alternatives, UrbanCompany is the top alternative, Housejoy as second one, Zimmber is at third position, MR.Right at fourth position,and Taskrabbit at last position.

SWOT Analysis on the Marketing Strategy of Micro, Small, and Medium Enterprises (MSMEs) in Cibinong District, Bogor Regency

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This study aims to analyze appropriate marketing strategies for Micro, Small, and Medium Enterprises (MSMEs) in Kampung Batik Cibuluh, Cibinong District, Bogor Regency using a SWOT analysis approach. Data was collected through questionnaires distributed to MSME actors and analyzed using IFAS and EFAS matrices to identify internal and external factors influencing the business. The results show that MSMEs are positioned in Quadrant I, indicating that internal strengths outweigh weaknesses, and external opportunities are greater than threats. Therefore, the most appropriate strategy is the SO (Strength–Opportunity) strategy, which focuses on maximizing strengths to seize available opportunities, such as human resource skills, product quality, and strategic business locations. This study illustrates that strengthening marketing strategies based on local potential and supportive external conditions can encourage sustainable growth for MSMEs.