Customer Loyalty in Airline Industry: A Literature Review

/in /by

The aviation industry is one of the fastest-growing and highly competitive industries. Managing an airline’s passenger loyalty is essential to a competitive business and airline success. The researcher is interested in studying the key factors that affect airline passenger loyalty, which will lead to the strategic planning of airlines in the future. Therefore, the researcher chose to review the literature and previous research in the study to summarize the key factors affecting the loyalty and development of the research model. The study found that seven factors, directly and indirectly, affect airline passenger loyalty: perceived value, perceived service quality, complaint handling, satisfaction, trust, airline image, and commitment. Therefore, airline executives at all levels should focus on managing these seven factors to ensure passenger loyalty and ultimately lead to the success of their airline business.

Handmade Traditional Kiln Clay Bricks from Tamilnadu, India: Mineralogy, Temperature Effect and Mechanical Analysis

/in /by

This work shows the changes in properties of industrial clay bricks collected from the traditional kiln situated at bank of Cauvery, Tamilnadu, India. Samples of local raw clay material already in use for the production of bricks and industrially produced fired brick materials were characterized by combined multi-analytical techniques to determine the relationships among chemical, mineralogical, textural and mechanical properties. FTIR absorption spectra of re-fired industrial clay bricks to different temperatures in air in the laboratory supply information about type of clay mineral presence, its original firing temperature and firing atmosphere. The minerals like quartz, plagioclase (albite or anorthite) and orthoclase were identified using XRD. In order to study the quality of the bricks they were submitted to mechanical analysis such as compressive strength, flexural rupture strength, water absorption, porosity and bulk density. The mechanical analysis reveals that when laboratory re-firing temperature exceeds the original firing temperature of industrial bricks, the compressive strength, flexural rupture strength and bulk density increases, whereas water absorption and porosity values decreases. The results showed that there is a drastic variation in the quality of the bricks collected from different parts of the same kiln.

A brief review on Triazole and its Pharmacological Application

/in /by

The triazole core is one of the most imperative and well known heterocycles which is composed of nitrogen atom which forms natural products with medicinal claims. Triazole moiety is present as a principal structural component in the drug categories such as antimicrobial, anti-inflammatory, analgesic, antineoplastic, antimalarial, antiviral, antihypertensive, local anaesthetic, antianxiety, anti-Parkinson′s, antidepressant, antioxidant, antihistaminic, antitubercular, antidiabetic etc. The broad and potent activity of triazole and their derivatives has established them as pharmacologically significant platforms. The elementary heterocyclic rings present in the numerous medicinal mediators are 1,2,3-triazole and 1,2,4-triazole. A huge capacity of investigations has been approved on triazole and their results, which has proved the pharmacological status of this heterocyclic core. The current paper is an try to review the pharmacological activities reported for triazole derivatives in the current literature with an apprise of current research discoveries on this nuclei.

Proposed Business Strategy for IndiHome Case Study: PT Telkom Indonesia Tbk

/in /by

IndiHome is a home internet service consisting of landlines phone, internet and TV which was officially launched in 2015 by PT Telkom Indonesia. As one of the programs from Telkom’s main project, IndiHome has shown rapid growth since it was just launched. According to the annual report, IndiHome is the market leader of fixed broadband services, holding 82.3% market share in 2020. However, it is shown that there is a significant decline of IndiHome’s market share of 4.2% compared to the previous year. To analyze the research, both qualitative and quantitative methodology is used with primary data gathered from internal interviews, questionnaire and netnography. The result indicates that to increase market share growth, a customer improvement strategy is needed which is carried out by improving the quality of services that can improve IndiHome’s image in the customer’s mind. The new bundling strategy and good synergy between Telkom and government could make Telkom able to develop and provide services in all regions in Indonesia. Market research to map potential customers based on data usage on cellular phones can also be conducted. Telkom can also carry out internal development in the form of gap analysis between the growth of market trends and Telkom’s capabilities. By doing this, Telkom can continue to keep informed with developments that occur and stay agile with all changes.

Investigations of the Ultimate and Proximate Analysis of Coal Samples from the Singrauli Coalfield, India

/in /by

Coal is a mixture of heterogeneous sedimentary rock materials; it includes organic and inorganic constituents. The utilisation potential of any coal depends on its chemical constituents, and the gross calorific value defines its usefulness in thermal power generation and other industries. In this study, we collected non-coking coal from the Singrauli coalfields region in India. These coals have been analysed for proximate and ultimate analysis and GCV (gross calorific value). The grade of coal varies from G6 to G9. De-ashing and clean coal technology are required. This study will reveal the reasons for grade variation in coal, which will be useful in thermal power industries.

Accelerating Industry 4.0 for Plant Efficiency Case of PT. Bangun Perkasa

/in /by

Industry 4.0 buzz has moved from hype to investment and real benefit today. Many companies expect to significantly increase their portfolios of digital products, services, and operations. Hence, the companies have a mission to have highly digitalized horizontal and vertical value chain processes. The cement industry as one of the heavy manufacturing industries a has target to increase plant efficiency. It will include equipment efficiency, energy utilization, productivity, and production maintenance cost by implementing the transformation.
Cement market competition become more challenging and harder in Indonesia with the growth of new cement players. As the result, capacity was getting higher and higher. Even though the demand increase was not significant so the utilization of the cement industry drop to 60% approximately. Therefore, the need for cost efficiency is more urgent for business sustainability and one of the key factors is Industry 4.0 transformation.
This research will focus on the assessment and actual implementation of Industry 4.0 in the cement plant PT. Bangun Perkasa. PT. Bangun Perkasa is on level 3 with the predicate “Company is at MATURE step in Industry 4.0 transformation” by using INDI 4.0 (Indonesia Industry 4.0 Readiness Index) tool from Indonesia Ministry of Industry. As a result, most technologies that are considered as important to be accelerated and deliver more benefit for plant efficiency are big data analytics & advanced algorithms and smart sensors.

Post Renal Transplant Infections: A Six Month Follow-Up Study from a Kidney Transplant Institute of North India

/in /by

Transplantation returns the majority of patients to an improved life-style and an improved life expectancy, as compared to patients on dialysis. Infections are the most prevalent cause of morbidity and mortality in kidney transplant recipients, with more than 80% suffering at least one episode of infection in the first year. The method of data collection in this study was prospective hospital record analysis, all renal transplant recipients were screened pre operatively for the presence of any overt or occult infection. The predominant age group undergoing renal transplantation was between 18 – 29 yrs. Urinary tract infections were the highest and commonest infections observed. The microorganisms involved in the infections were Bacteria (36.4%), Viruses (7.6%), Fungi (3.7%) and Parasites (5.5%). In Urinary tract infection, E. coli followed by Klebsiella pneumoniae were the predominant bacterial isolates. Candida albicans were the commonest fungi isolated. Among the Gastrointestinal tract infections, Cryptosporodium was the commonest Protozoal isolate. Cryptococcus neoformans was isolated in two cases of meningitis. In this study the organisms causing infection during the immediate operative period have been categorized, which will give the treating physician a reasonable idea to suspect the system and cause of infection during the particular post renal transplant period. This study has focused to evaluate the spectrum of infectious complications in post renal recipients in first 6 months of follow up and evaluate the most common type of infection.

Legal Protections for Debtors of Banks Providing Mortgage in Facing Execution Parates

/in /by

Legal protection can be interpreted as protection by law or protection by using legal institutions and means. Legal protection is the protection of dignity and worth, as well as the recognition of human rights owned by legal subjects based on legal provisions from arbitrariness. This current study reveals preventive and repressive legal protections for debtors of banks providing mortgage in facing execution parates, according to the Indonesian law (UUHT). The result shows that the preventive legal protections include: Rescheduling, Reconditioning, Restructuring, Combination, Takeover of debtor assets, and Credit conversion. On the other hand, the repressive legal protections include: Execution through public auction, Execution through underhand sales, and Execution via PUPN/BUPLN.

Land Holding Using Blockchain

/in /by

Blockchain has been found of great use in various sectors and this technology promises much more because of the high level of security it provides and blockchain provides us trade without the need of any mediators so Land holding system seems to be a very promising area of interest.
All the countries around the world are now implementing blockchain in the area of land registrations in India, we should also consider it as a viable option. The blockchain has provided major security benefits in diverse fields. Therefore, this land holding system is implemented using a blockchain architecture.
In India main problems in traditional land holding system include space constraints, fraud in land registry, lack of uniformity and poor maintenance of land records, lack of single window title verification and investigation system, fear of destruction of records by force majeure events. Therefore, a blockchain is prepared to aid these problems in order to solve these problems we have analyzed, identified and developed an application with the help of blockchain smart contracts. In this paper we are developing a land holding System to encounter the problems in traditional systems.

Creative Mathematics Outcomes Achieved by the Junior High School Students as Characteristics of Mathematics Education at St. Paul University

/in /by

The study integrated the Charism Core Value of St. Paul University to the Mathematics Subject in Junior High School which is translated into a learning outcome pertaining to becoming a creative, resourceful explorer and problem solver. The junior high school students’ achievement of the mathematics learning competencies infused with the Charism core value was determined with the use of researcher-made questionnaires administered to 151 Science Class students enrolled in St. Paul University Surigao during the school year 2019-2020. Data gathered were analyzed using means and standard deviation. As a result, it was determined that the students under study achieved the creative mathematics outcomes and competencies to some extent. As to the specific indicators, the students under study were observed to be doing well at acknowledging points for improvement when solving problems to some extent compared to other indicators as they engaged in their mathematics classes. However, the same students were discovered to be weaker in terms of exhibiting giftedness as they translate mathematical knowledge into meaningful contexts.