Articles

Enhancing Community Participation in Corporate Social Responsibility Activities at PT. Prima Bara Nusantara through Improved Decision-Making Process

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Corporate Social Responsibility (CSR) is crucial for companies that have a substantial ecological footprint, such as coal mining in Indonesia. PT. PBN strives to achieve a harmonious combination of responsible behaviors and economic viability. However, attaining this equilibrium necessitates strong community engagement to alleviate negative effects and provide beneficial contributions at the local level. This study focuses on the underexplored issue of poor community participation in CSR initiatives within Indonesia’s coal mining sector. Although PT. PBN has made substantial investments in environmental and community activities, recent evaluations indicate a substantial disparity between stakeholder expectations and the level of actual participation in activities. Gaining insight into the factors contributing to this disparity is vital for the effectiveness of CSR endeavors, as the support of stakeholders and active involvement of the community are crucial for ensuring social sustainability and enduring stability. The study utilizes analyzed data from interviews conducted with both internal and external respondents. It uses problem tree analysis in order to uncover the root causes of low community participation. Focus group discussions are used to delve deeper into the objectives of Value-focused Thinking (VFT) and help determine which alternative solutions should be chosen. The integration of VFT with Analytical Hierarchy Process (AHP) aids decision-making by recognizing the criteria and sub-criteria used to evaluate solutions based on their values. The findings emphasize identifying skill gaps and providing formal acknowledgment to improve the sense of responsibility and involvement of the community in CSR initiatives. This is in line with PT. PBN’s commitment to its stakeholders and the sustainable development of the community in the long run. In the end, decision-makers give the utmost significance to the strategy of licensing and training, considering its long-term impact, effectiveness, resource availability, and ease of control.

Decision Analysis to Find Best Solution of Operation and Maintenance Management System in Central Processing Plant (CPP) Gundih Using The SMART Method at PT. Pertamina EP

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Central Processing Plant (CPP) Gundih is a gas field owned by PT. Pertamina EP Cepu Field area which is located in Blora Regency, Central Java. The gas produced by the CPP Gundih is channelled to the Tambak Lorok Gas and Steam Power Plant (PLTGU) with a capacity of 1,469MW in the Semarang City area, Central Java. Therefore, the CPP Gundih is a vital national object that supports national energy security, especially for the Central Java area. CPP Gundih first operated in 2013 with the operation and maintenance management system being fully handled by a third party with a contract term of one decade. In the coming year, the contract system will approach the end of the collaboration so that PT. Pertamina EP needs more efficient management schemes and strategies and more agile business processes.

In the past decade, there have been several evaluations that have become a concern for companies in implementing contract systems with third parties. These obstacles mean that several aspects are not managed well and result in problems that reduce the level of customer satisfaction, decrease profits, and increase operational and maintenance costs. So that PT. Pertamina EP is considering several options for better management of the CPP Gundih in the future, namely the option of detailing third party contracts in the future, the option of transferring management by PT. Pertamina EP partially, full management transfer option by PT. Pertamina EP without any third-party involvement.

From several proposed options, the author will use the Simple Multi Attribute Rating Technique (SMART) method to select the best option by considering aspects of Cost, Durability and Plant Availability, Manpower Competency Management, Remuneration, Communication Flow, and Integrated Work Procedure. The research results obtained from this method will become a reference for the PT management team. Pertamina EP for decision making related to the operation and maintenance implementation system at the Central Processing Plant (CPP) Gundih gas field.

Implementation of Decision-Making Methods in Determining the Object of Customs and Excise Audit: Study on DGCE Regional Office of West Java for Quarter IV 2023

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This research aims to select the best customs and excise audit objects using several criteria that have been determined in this research by implementing the decision-making method in the determination process so that the process will be optimal. In this study, researchers used the VFT method to determine the criteria for determining customs and excise audit objects. Next, the researcher will select several company objects that are feasible to be audited from several nominations given using the SMART method.  As a result, 10 criteria were found and 5 companies with the highest value ranking were selected as audit objects from 21 nominated companies which were expected to provide optimal quality audit results.