Tag Archive for: Tourist Attractions

In 2 years (covid outbreak) the Kanto Lampo Waterfall tourist attraction has not been operational resulting in many things changing and not being maintained. The results of discussions with management can be seen that there are 3 problems, namely: (1) Tourism human resources are very important to understand and have expertise, health and work safety (K3), (2) Human resources need to also master several foreign languages besides English considering that tourists come from various countries; Thus, the solution that can be offered is K3 training to increase skills in handling tourists and foreign languages. Training is provided by lecturers who are competent in their fields. Training runs according to a predetermined schedule. The results of the activity showed that K3 training had increased understanding to 100%. The results of foreign language training also increased to 87% and grammar use by 90%. From the interview results, the training was said to be satisfactory. This can be indicated by the request of participants and management to carry out further activities with the addition of excellent service and management training so that management can be carried out more professionally.