Articles

Improving Remote Leadership on PT. XYZ Business Development Expansion Team

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This study analyzes and enhances the effectiveness of remote leadership within PT. XYZ’s Business Development Expansion team, crucial to the company’s growth. Despite PT. XYZ’s expansion beyond Jabodetabek, the remotely managed business development team’s performance has lagged compared to the directly managed Jabodetabek team. Using the DMAIC framework, this research identifies and addresses inefficiencies in remote leadership. Data was collected through interviews and company documents, employing methods such as fishbone analysis and the 5 Whys technique. Key findings indicate issues in leadership and management, tools and technology, and skills and impact. Problems include the absence of Standard Operating Procedures (SOPs), lack of Key Performance Indicators (KPIs), poor integration with support divisions, centralized data management, complex products, inadequate training, and lack of an integrated system for remote operations. The study recommends creating comprehensive SOPs, establishing specific KPIs, improving communication with support departments, decentralizing data management, simplifying product offerings, conducting regular training, and implementing an integrated management system to enhance remote leadership practices.

An Investigation into Strategic Planning and Performance Improvement of National Social Security Fund Ilala Branch

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This study was conducted so as to investigate the effects of strategic planning toward performance improvement of the National Social Security Fund Ilala Branch with the following specific objectives; to assess the influence of existing organizational structure to the performance improvement of NSSF Ilala Branch, to examine the influence of organizational system to performance improvement of NSSF Ilala Branch and to analyze the contribution of organization mission towards performance improvement of NSSF Ilala Branch. This study used descriptive survey design. Quantitative research approach was adopted. Population of this study comprised of 300 staff members of NSSF Ilala Branch. It employed both purposive and random sampling techniques to obtain 172 respondents. The study found out that, strategic planning aspects of structure would influence performance improvement by 17.8%, organizational system and organization mission would contribute to performance improvement by 40.8% and 50.8% respectively. The study recommended that, organizations in Tanzania should take strategic planning more seriously, differentiate it from other forms of planning, make an effort to choose strategies that are suitable for each strategic plan as well as embrace and successfully apply all of its principles.