Articles

Design of Balance Scorecard-Based Key Performance Indicators Based on Organizational Vision in the Coal Mining Industry

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Facing the challenges of global competition and the dynamics of the mining industry, accurate performance measurement is crucial to ensure the sustainability and efficiency of a company’s operations. A coal mining organization in Central Kalimantan does not yet have an integrated performance measurement system and relies solely on monthly production figures as a performance benchmark. This study aims to design Key Performance Indicators (KPIs) based on the Balanced Scorecard (BSC) approach, considering four main perspectives: financial, customer, internal business processes, and learning and growth. The study was conducted using a case study approach, data collection through questionnaires, interviews, and field observations, as well as analysis using the SMART approach and cut-off points. The results show that designing KPIs based on the BSC can provide a more comprehensive and strategic measurement tool for managing and evaluating company performance. The financial and customer perspectives are the main emphasis, given the importance of operational efficiency and customer satisfaction in supporting company competitiveness. In conclusion, the implementation of Balanced Scorecard-based KPIs can help PT Rimau Tangguh Perkasa improve transparency, accountability, and the effectiveness of the company’s overall business and operational strategies.

The Evaluation of The Impact of Improving GCG Quality on PT Holding X’s Performance

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Based on the Decree of the Minister of SOE No Kep-117/M-MBU/2002 concerning the Implementation of Good Corporate Governance Practices in State-Owned Enterprises it is stated that SOEs are required to implement GCG consistently and sustainably. PT Holding X as a subsidiary of the leading SOE in the field of information, technology, and telecommunications in Indonesia are aware of the importance of implementing GCG. They believes that by implementing GCG, the overall performance of the company will grow positively. Thus, the company decided to improve its GCG quality in period 2021, yet the company has not conduct a full assessment on the impact of improving GCG quality on company performance. The goal of this research is to analyse the impact of increasing good corporate governance practices on performance at PT Holding X. This study will look at good corporate governance practices based on Ministerial Regulation Number Per-01/MBU/ 2011 concerning the Implementation of GCG in SOEs which links the results of the GCG assessment and the company’s achievements to the KPIs previously determined by the company. This study will use performance measurements based on the 4 perspectives of the balanced scorecard. There was an increase in the quality of GCG at PT Holding X by 26.32% and an increase in the performance of PT Holding X by 14.72%. This score indicates that there is a positive impact from improving the quality of GCG on improving company performance, this results is in line with the expectation of the company based on previous research results.