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The Critical Consideration of Generation Z Acceptance of The Facial Recognition Technology Future Implementation in the Front Office Department of a Family-Owned Car Rental Company in Bali

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This study explores the acceptance of AI in Facial Recognition Technology among Generation Z in the front office department of a family-owned car rental company in Bali. By employing a mixed-methods approach, the study investigates the potential benefits and challenges of implementing this technology, its impact on customer experience, and its role in optimizing business operations. The study utilizes three frameworks, including the Technology Acceptance Model, Balance Scorecard, Hoshin Planning Kanri, and Business Model Canvas, to provide insights into the current behaviors and attitudes of Generation Z consumers towards facial recognition technology. The findings suggest that while there is a moderate level of interest in the implementation of AI technology, there is also a significant financial investment required for small family-owned businesses. Thus, the study provides recommendations for family-owned car rental businesses to carefully weigh the potential benefits and costs of implementing facial recognition technology while meeting the expectations of their customers.

Stakeholders Recovery Strategy of Bali Tourism Sector in the Post-Pandemic New Normal Era

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This investigation was driven in Bali Tourism Destination and organized using a relative and corroborative examination study. The exploration instrument is taken from the public authority report which manages wellbeing convention for the travel industry area and afterward contrasted and the fact of the Bali Tourism Destination. The pointer utilized in this examination is the application (CHSE) Clean, Health, Safety, and Environment in the business’ convenience, eatery, and vacation spot, and furthermore clarifies wellbeing conventions that apply to the travel industry ventures in Bali Tourism Destination. E-tourism has a critical occupation as a platform between the movement business creators and likely tourists. It made in Indonesia as of now has not tended to the main piece of giving information and sureness to tourists when they choose to visit a travel industry objective. The objections, lodgings, and all related areas should manage the execution of The Indicator of Clean, Health, Safety, Environment (CHSE) principles on their business activities. This investigation utilizes just a work area research strategy with information and data search methods on the web, auxiliary sources, and different wellsprings of logical distributions.