Abstract :

This paper discussed the mitigation practices and challenges faced by Local Water Districts (LWDs) during the Covid-19 pandemic in terms of collection, consumption, water resource, human resource and accessibility of its services to continue promoting better service. The researchers applied phenomenological approach and utilized qualitative data gathering through digital forms and follow up interviews to the representative participants from the local water districts in the Philippines. This study is a joint effort in relation to the academe’s function in terms of research to the industry. Its framework was anchored on the theory of change, vital to program success where managers can be better assured that their programs deliver the right activities toward the desired outcomes. Findings revealed that the LWDs have faced varied challenges where they fit their innovative practices. The use of technology is considered both a great help and challenge, depending on the category level of the water district. The researchers concluded that the LWDs focused on the welfare of their concessionaires, employees and upgraded their facilities, regardless of their financial capabilities. It was recommended that the management need to adapt technology, provide further innovative practices, and continue with information dissemination to the concessionaires.

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Keywords :

COVID-19 pandemic, Local Water Districts, Mitigation practices, Philippines.

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