Abstract :
This research aims to assess the outcomes of evaluating the context, input, process, and product of digitalization in sports injury therapy services in Special Region of Yogyakarta. This research employs the CIPP assessment model. The research participants included owners, managers, therapists, and patients at clinics in Special Region of Yogyakarta. The sampling method employed purposive sampling, with the criterion being the willingness to participate and complete questionnaires provided by the researchers. The data collection approaches included observation, interviews, questionnaires, and documentation procedures. This research included descriptive quantitative and descriptive qualitative analysis methodologies for data analysis. The success criterion employed intervals: 3.26-4.00 (Very Good), 2.51-3.25 (Good), 1.76-2.50 (Poor), and 1.75-1.00 (Very Poor). The findings indicate that the assessment of digitalization in sports injury therapy services in Special Region of Yogyakarta is at 3.10, categorized as good. The results derived from each evaluative component are as follows. Subsequently, each evaluative criterion is elucidated, specifically: The evaluation context of digitization in sports injury therapy services in Special Region of Yogyakarta is rated at 3.01, categorizing it as good. The input evaluation of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) is at 3.06, classified as satisfactory. The process evaluation of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) obtains a score of 2.20, classified as adequate. The assessment of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) obtains a score of 2.42, classified as adequate. The results indicate that, on average, each sports injury therapy clinic has adopted digitalization, albeit some have not executed it effectively.
Keywords :
Digitalization, Evaluation, sport injury, therapy servicesReferences :
- Hamzah IF. Telekesehatan Dan Telemedisin: Perspektif Hukum Kesehatan. Jurnal Ilmiah Ilmu Sosial dan Pendidikan. 2024;2(2):125–31.
- Hamzah IF. Telekesehatan Dan Telemedisin: Perspektif Hukum Kesehatan. Jurnal Ilmiah Ilmu Sosial dan Pendidikan. 2024;2(2):125–31.
- Firdaus R, Khaerani S, Wijaya N. Transformasi Digital Sistem Informasi Kesehatan Menuju Layanan Kesehatan Yang Terkoneksi Dan Berpusat Pada Pasien. Economics and Digital Business Review. 2025;6(2):1045–55.
- Raysa Arma Mutiarani. Peran dan Tantangan Digitalisasi Pelayanan Kesehatan di Indonesia. Klinik Pintar. 2023;1(1).
- Diana BA, Sari JA. Dampak Transformasi Digitalisasi terhadap Perubahan Perilaku Masyarakat Pedesaan. Jurnal Pemerintahan Dan Politik. 2024;9(2):88–96.
- Memo Lukito AG. Pelayanan kesehatan yang efisien dan terjangkau melalui transformasi kesehatan digital via telemedicine di Indonesia. Fakultas Kesehatan Masyarakat, Universitas Indonesia. 2024;XIV(2):107–17.
- Tri Yulianti D, Tri Prastowo A. Pengembangan Digitalisasi Perawatan Kesehatan Pada Klink Pratama Sumber Mitra Bandar Lampung. Jurnal Teknologi dan Sistem Informasi (JTSI). 2021;2(2):32–9.
- Shidi laksono. Kesehatan Digital dan Disrupsi Digital pada Layanan Kesehatan di Rumah Sakit. Jurnal Kebijakan Kesehatan Indonesia. 2022;11(01):36–42.
- Yuliastuti H, Jawahir Moh. Analisis Efektivitas Pemanfaatan Aplikasi Layanan Kesehatan Mobile Jaminan Kesehatan Nasional Di Indonesia. Jurnal Pengabdian Kepada Masyarakat (JPKM) Langit Biru. 2023;4(01):28–40.
- Bangun K, Bangun A, Dini A. Kemandirian Kesehatan di Rumah Sakit: Peran Transformasi Digital dalam Meningkatkan Akses, Pengetahuan, dan Keputusan Pasien Di Rumah Sakit Mitra Sejati. Biology Education Science and Technology Journal. 2024;7(2):1011–7.
- Prasetyo HJ. KEGUNAAN TERAPI DAN REHABILITASI DALAM CEDERAOLAHRAGA. Journal Of Phedheral. 2015;11(2):71–8.
- Idah Tresnowati, Gilang Nuari Panggraita, Lukman Alfaris, Nurul Aqil Nahari. Counseling on Post-Sports Injury Recovery in Gymnastic Athletes. GANDRUNG: Jurnal Pengabdian Kepada Masyarakat. 2025;6(2):2399–405.
- Nugroho F, Kushartanti W, Guntur. Evaluasi manajemen dan penanganan cedera muskuloskeletal di laboratorium klinik terapi fisik FIK UNY dengan model CIPP. Jurnal Keolahragaan. 2021;9(2):268–78.
- Musanto T. Faktor-faktor kepuasan pelanggan dan loyalitas pelanggan: Studi kasus Pada CV. Sarana Media Advertising Surabaya. Jurnal Manajemen dan Kewirausahaan. 2004;6(2):pp.123-136.
- Firdaus R, Syeira K, Wijaya N. Transformasi Digital Sistem Informasi Kesehatan Menuju Layanan Kesehatan Yang Terkoneksi Dan Berpusat Pada Pasien. Economics and Digital Business Review. 2025;6(2):1045–55.
- Siregar JJ, Rossevelt FA. Efektivitas Pelayanan Dalam Meningkatkan Kualitas Pelayanan Pendaftaran Online Pada Aplikasi Mobile Jaminan Kesehatan Nasional (JKN) Di Rumah Sakit Umum Bunda Thamrin. SAJJANA: Public Administration Review. 2025;3(01):90–100.
- Isyos Sari S. Aksesibilitas Layanan Kesehatan: Pengembangan Metode Education Berbasis Health Promotion. AA Rizky; 2025.
- Sibarani CGGT, SE SP, Ahsan J, Umar AT. Buku Monograf: Evaluasi Teori dan Model. Merdeka Kreasi Group; 2025.
- Rahmadani S. Buku Ajar Perencanaan dan Evaluasi Kesehatan. Penerbit NEM; 2025.
- Aldiansyah PM, Yuwono RD, Richo AY, Erstiawan MS. Inovasi rompi medis untuk fisioterapis sepakbola berbasis tactical vest. CandraRupa: Journal of Art, Design, and Media. 2025;4(1):27–35.
- Putra DK. Pengembangan Aplikasi Berbasis Mobile untuk Peningkatan Layanan Kesehatan. Circle Archive. 2024;1(6).
- Rambe AS, Tanjung D, Octiara E, Ridho H, Yustina I, Siregar M, et al. Perkembangan Teknologi Digital Untuk Berbagai Bidang Kehidupan (Digital Technology For Humanity). 2024;
- Prima A, Gayatri D, Afiyanti Y, Effendy C. Remote Patient Monitoring Pada Pasien Kanker: Analisis Konsep. Media Kesehatan Politeknik Kesehatan Makassar. 2025;20(1):192–206.
- Mahabhagawati IK, Sari DN, Hadi C, Muyassar ZA, Romadhon YA. Upaya Penambahan Layanan Unggulan Sport Clinic (Athletic Lab dan Pusat Kebugaran Umum) RSO Prof. DR. R. Soeharso Surakarta. Jurnal Penelitian Multidisiplin Bangsa. 2025;1(8):1062–8.
- Pontoh D, Syah T, Negoro D, Sunaryanto K. Analisa Manajemen Sumber Daya Manusia Pada Perencanaan Bisnis Klinik Delka. Jurnal Pengabdian kepada Masyarakat Nusantara. 2024;5(4):5899–911.
- Bruder AM, Patterson BE, Crossley KM, Mosler AB, Haberfield MJ, Hägglund M, et al. If we build it together, will they use it? A mixed-methods study evaluating the implementation of Prep-to-Play PRO: an injury prevention programme for women’s elite Australian Football. Br J Sports Med. 2024;58(4):213–21.
- Simons M, Harvey G, McMillan L, Ryan EG, De Young AG, McPhail SM, et al. Implementation outcomes of a digital, trauma-informed care, educational intervention targeting health professionals in a paediatric burns setting: A mixed methods process evaluation. Burns. 2024;50(6):1690–703.
- El-Tallawy SN, Pergolizzi J V, Vasiliu-Feltes I, Ahmed RS, LeQuang JK, Alzahrani T, et al. Innovative applications of telemedicine and other digital health solutions in pain management: a literature review. Pain Ther. 2024;13(4):791–812.
- Xu R, Wang Z. Generative artificial intelligence in healthcare from the perspective of digital media: Applications, opportunities and challenges. Heliyon. 2024;10(12).
- Ugwu CN, Ugwu OPC, Alum EU, Eze VHU, Basajja M, Ugwu JN, et al. Sustainable development goals (SDGs) and resilient healthcare systems: Addressing medicine and public health challenges in conflict zones. Medicine. 2025;104(7):e41535.
- Hameed K, Naha R, Hameed F. Digital transformation for sustainable health and well-being: a review and future research directions. Discover Sustainability. 2024;5(1):104.
- Oewel B, Azizan N, Arean PA, Agapie E. Technology’s Role in Fostering Therapist-Client Collaboration and Engagement with Goals. Proc ACM Hum Comput Interact. 2024;8(CSCW2):1–28.
- Dodson P, Haase AM, Jeffreys M, Hales C. Capturing patient experiences of care with digital technology to improve service delivery and quality of care: A scoping review. Digit Health. 2024;10:20552076241282900.
- Karakolias S. Mapping data-driven strategies in improving health care and patient satisfaction. World Journal of Advanced Engineering Technology and Sciences. 2024;
- Morelli S, Daniele C, D’Avenio G, Grigioni M, Giansanti D. Optimizing Telehealth: Leveraging Key Performance Indicators for Enhanced TeleHealth and Digital Healthcare Outcomes (Telemechron Study). In: Healthcare. MDPI; 2024. p. 1319.
- Chowdhury MRI, Chowdhury TR, Abdullah SB. Strategies for improving patient experience and satisfaction in healthcare facilities in USA. International Journal of Science & Healthcare Research. 2024;9(4):357–69.
- Wiebe DE, Remers S, Nippak P, Meyer J. Evaluation of an online system for routine outcome monitoring: cross-sectional survey study. JMIR Ment Health. 2021;8(12):e29243.
- Békés V, Aafjes-van Doorn K, Luo X, Prout TA, Hoffman L. Psychotherapists’ challenges with online therapy during COVID-19: Concerns about connectedness predict therapists’ negative view of online therapy and its perceived efficacy over time. Front Psychol. 2021;12:705699.
- Tenforde AS, Borgstrom H, Polich G, Steere H, Davis IS, Cotton K, et al. Outpatient physical, occupational, and speech therapy synchronous telemedicine: a survey study of patient satisfaction with virtual visits during the COVID-19 pandemic. Am J Phys Med Rehabil. 2020;99(11):977–81.
- Canfell OJ, Woods L, Meshkat Y, Krivit J, Gunashanhar B, Slade C, et al. The impact of digital hospitals on patient and clinician experience: Systematic review and qualitative evidence synthesis. J Med Internet Res. 2024;26:e47715.
- Suura SR. Agentic AI Systems in Organ Health Management: Early Detection of Rejection in Transplant Patients. J Neonatal Surg. 2025;14(4s).
- Kanwel S, Ma Z, Li M, Hussain A, Erum N, Ahmad S. The influence of hospital services on patient satisfaction in OPDs: evidence from the transition to a digital system in South Punjab, Pakistan. Health Res Policy Syst. 2024;22(1):93.
- da Silva AA, Merolli M, Fini NA, Granger CL, Gustafson OD, Parry SM. Digital health interventions in adult intensive care and recovery after critical illness to promote survivorship care. J Intensive Care Soc. 2025;26(1):96–104.

