Abstract :
This research aims to develop the Anata Burger business by implementing the Business Model Canvas (BMC) to improve competitiveness. The analysis was conducted on nine elements of the BMC through observation, interviews, and sales data. The results show an improvement in product quality and sales of up to 23.21% after implementing modern packaging changes and expanding digital channels such as GoFood and QRIS digital payments. Customers provide positive feedback, but improvements in human resource management and digital marketing are needed for sustainable business growth. This research offers practical guidelines for the management of Burger Anata to refine their business model and market strategy, as well as serving as a reference for other SMEs in adopting innovation and digitalization to enhance competitiveness.
Keywords :
Business Development, Business Model Canvas, Competitiveness, MSMEsReferences :
- Akbar, M., Rakib, M., Isma, A., & Sanusi, D. A. (2024). Development of Sustainable Business Models through Internal Partnerships Efforts to Expand Consumer Reach. International Journal of Current Science Research and Review, 07(03), 1904–1909. https://doi.org/10.47191/ijcsrr/V7-i3-52
- Akin, M. S. (2024). Enhancing e-commerce competitiveness: A comprehensive analysis of customer experiences and strategies in the Turkish market. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100222. https://doi.org/https://doi.org/10.1016/j.joitmc.2024.100222
- Chandra, G. A. (2021). Steak. An A-Z of Food and Drink, 76–85. https://doi.org/10.1093/acref/9780192803511.013.1200
- Djaddang, S. (2024). Literature Review Study: Factors That Influence Customer Satisfaction-Muphimin et.al Literature Review Study: Factors That Influence Customer Satisfaction. Jurnal Ekonomi, 13(03), 2024. https://doi.org/10.54209/ekonomi.v13i03
- Farhan Harahap, M., Nawawi, Z. M., & Syahbudi, M. (2024). SWOT Analysis of Sikeling Burger Business Development Strategy Using the Business Model Canvas Approach. Jurnal Ekonomi Syariah Indonesia (JESI) ISSN, 14(1), 47–58. https://doi.org/10.21927/jesi.3124.3483
- Gabriella, D., & Yuldinawati, L. (2025). the Use of E-Commerce and Qris As Digital Payment Solutions To Enhance Sales Performance in Msmes in West Java. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 8(1), 1157–1178.
- Handoyo, S., Suharman, H., Ghani, E. K., & Soedarsono, S. (2023). A business strategy, operational efficiency, ownership structure, and manufacturing performance: The moderating role of market uncertainty and competition intensity and its implication on open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 9(2), 100039. https://doi.org/https://doi.org/10.1016/j.joitmc.2023.100039
- Ilmah, P.A, Rakib, M, A. S. (2024). Business Model Design in Developing Small Businesses: A Business Model Canvas Approach. International Journal of Research and Innovation in Social Science, 8(8), 1700–1715. https://doi.org/https://dx.doi.org/10.47772/IJRISS.2024.8080124
- Islam, M. T., & Iyer-Raniga, U. (2023). Circular Business Model Value Dimension Canvas: Tool Redesign for Innovation and Validation through an Australian Case Study. Sustainability (Switzerland), 15(15). https://doi.org/10.3390/su151511553
- Lestari, L. I., Rakib, M., Asmayanti, A., & Sanusi, D. A. (2024). Star-Up Business Development in an Effort to Increase Competitiveness: A Development Research. International Journal of Current Science Research and Review, 07(06), 3869–3878. https://doi.org/10.47191/ijcsrr/v7-i6-37
- Li, H., Sajjad, N., Wang, Q., Ali, A. M., Khaqan, Z., & Amina, S. (2019). Influence of transformational leadership on employees’ innovative work behavior in sustainable organizations: Test of mediation and moderation processes. Sustainability (Switzerland), 11(6), 1–21. https://doi.org/10.3390/su11061594
- Malik, I. (2020). Strategi Perencanaan Dan Pengembangan Bisnis Dalam Menghadapi Perdagangan Bebas Masyarakat Ekonomi Asean. Negotium: Jurnal Ilmu Administrasi Bisnis, 3(1), 39. https://doi.org/10.29103/njiab.v3i1.3051
- Nursini, N. (2020). Micro, small, and medium enterprises (MSMEs) and poverty reduction: empirical evidence from Indonesia. Development Studies Research, 7(1), 153–166. https://doi.org/10.1080/21665095.2020.1823238
- Osterwalder, A., Pigneur, Y., Smith, A., & Movement, T. (2019). You’re holding a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow’s enterprises. It’s a book for the . . . written by.
- Pascucci, F., Savelli, E., & Gistri, G. (2023). How digital technologies reshape marketing: evidence from a qualitative investigation. Italian Journal of Marketing, 2023(1), 27–58. https://doi.org/10.1007/s43039-023-00063-6
- Puspitasari, I., Rusydi, F., Nuzulita, N., & Hsiao, C.-S. (2023). Investigating the role of utilitarian and hedonic goals in characterizing customer loyalty in E-marketplaces. Heliyon, 9(8), e19193. https://doi.org/https://doi.org/10.1016/j.heliyon.2023.e19193
- Putera, W., Rakib, M., & Sahabuddin, R. (2021). Competitive Advantages Influence on Marketing Performance: Study on Food and Beverage MSMEs. THE American Journal of Humanities and Social Sciences Research (THE AJHSSR), 04(01), 75–83. www.theajhssr.com
- Rahmi, Rakib, M., Anugrah Sanusi, D., & Isma, A. (2024). Business Model Design Using the Business Model Canvas Approach: Case Study of the “Fishbon” Fish Floss Business. International Journal of Advances in Engineering and Management (IJAEM), 6(06), 625–632. https://doi.org/10.35629/5252-0606625632
- Rakib, M., Azis, M., Najib, M., & Isma, A. (2024). Impact of Digital Literacy, Business Innovation, Competitive Advantage on the Existence of SMEs: A quantitative study in Makassar City, Indonesia. Quality – Access to Success, 25(198), 277–283. https://doi.org/10.47750/QAS/25.198.30
- Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic Growth, Increasing Productivity of SMEs, and Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 20. https://doi.org/https://doi.org/10.3390/joitmc7010020
- Vebrianty, V. F., Rahmah, Z. F., & Sarnando, G. P. (2025). Development Of Mochi Daifuku Business Using Business Model Canvas ( Bmc ) Method In Bekasi Regency. 4(02), 154–162.
- Wicaksono, A. A., Syarief, R., & Suparno, O. (2017). Business Model in Electricity Industry Using Business Model Canvas Approach; the Case of Pt. Xyz. Indonesian Journal of Business and Entrepreneurship, 3(1), 52–63. https://doi.org/10.17358/ijbe.3.1.52
- Yu, X. (2025). How Does Revenue Diversification Affect the Financial Health of Sustainable Entrepreneurship Organizations in China ? A Fuzzy Set Qualitative Comparative Analysis. Sustainability, 17(4377), 5–7.

