Abstract :
This research examines how live selling marketing strategies can boost sales for a fashion brand. Data was gathered through a questionnaire on the brand’s Instagram, and Smart PLS was used for statistical analysis to understand the relationships between different factors. The results show that live selling significantly enhances customer engagement, sales conversion rates, and brand loyalty. The study confirms the reliability of the research model and highlights key factors that contribute to successful live selling, along with the challenges faced. Practical recommendations are provided to help optimize live selling strategies in the fashion industry. While the findings are specific to the selected brand, they offer valuable insights for other fashion brands looking to implement similar strategies.
Keywords :
Brand Loyalty, Consumer Behavior., customer engagement., Fashion Brand, Live selling, Smart PLS.References :
- Cai, S. Zhang, and Y. Zhao, “The Study of Marketing Strategy of Live Streaming Studios,” Proc. 2021 3rd Int. Conf. Econ. Manag. Cult. Ind. (ICEMCI 2021), vol. 203, no. Icemci, pp. 1020–1026, 2022, doi: 10.2991/assehr.k.211209.166.
- F. Ivansyah, I. Novitaningtyas, P. S. Manajemen, F. Ekonomi, U. Tidar, and T. Shop, “Pengaruh Harga Dan Promosi Live Selling,” vol. 16, no. 2, pp. 107–121, 2023.
- R. T. Delig, M. G. M. Sosa, and I. E. C. Undo, “International Journal of Research in Education Humanities and Commerce LIVE SELLING AS A MARKETING STRATEGY : IMPACT TOWARDS ONLINE CLOTHING
- BUSINESSES IN CAVITE International Journal of Research in Education Humanities and Commerce,” 05, no. 01,
- 54–61, 2024.
- B. Memon, E. Shaikh, M. N. Tunio, and …, “Affordances of Selling through Live Streaming as a New Social Commerce Platform: Sellers’ Perceptive.,” KASBIT Bus. …, vol. 16, no. Query date: 2024-01-29 21:13:34, pp. 1–14, 2023, [Online]. Available: https://search.ebscohost.com/login.aspx?direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=19941609&AN =163333515&h=pjK%2F7Q%2BXYaBKKTf6XBbm%2BlVzL11008S%2FUl3ump%2BiTlQajI08GRWMZzwCfAuLtc W5HNCRMI3ynqJo5V3AeRvRiA%3D%3D&crl=c
- Perdana Putri, N. Nurbaiti, and S. Aisyah, “Pemanfaatan Fitur Live Facebook Sebagai Media Bisnis Online Dalam Meningkatkan Penjualanan,” Value J. Manaj. dan Akunt., vol. 18, no. 3, pp. 1118–1133, 2024, doi: 10.32534/jv.v18i3.4990.
- Ayu, P. Sari, M. Alhada, and F. Habib, “Strategi Pemasaran Menggunakan Fitur Shopee Live Streaming Sebagai Media Promosi Untuk Meningkatkan Daya Tarik Konsumen ( Studi Kasus Thrift Shop di Kabupaten Tulungagung ),” J.Ilm. Wahana Pendidik., vol. 9, no. 17, pp. 41–58, 2023, [Online]. Available: https://doi.org/10.5281/zenodo.8280759
- Ulum, M. I. Sanjaya, S. P. H. Sandi, and D. E. Hidayaty, “Mengoptimalkan Penjualan Dengan Memanfaatkan Pemasaran Digital Yang Efektif Pada Cv.Ageng Store,” J. Ilm. Wahana Pendidik., vol. 9, no. 15, pp. 391–402, 2023.
- N. Aulia and B. Harto, “Membangun Keterlibatan Konsumen Melalui Strategi Konten Marketing dalam Live Streaming: Analisis Kualitatif Terhadap Brand yang Berhasil di Shopee,” Innov. J. Soc. Sci. Res., vol. 4, no. 2, pp. 5721– 5736, 2024, doi: 10.31004/innovative.v4i2.9848.
- Yurindera, “Minat Beli pada Live Shopping TikTok berdasarkan Sales Promotion dan Influencer Credibility,” J. Esensi Infokom J. Esensi Sist. Inf. dan Sist. Komput., vol. 7, no. 1, pp. 85–89, 2023, doi: 10.55886/infokom.v7i1.613.
- and W. R. Eunjoo Cho, Ann Marie Fiore, “Validation of a Fashion Brand image Scale Capturing Cognitive, Sensory, and Affective Associations: Testing Its Role in an Extended Brand Equity Model,” Psychol. Mark., vol. 32 (1), pp. 217– 228., 2019.
- C. Adiba, S. T., Suroso, A., & Afif, “The Effect of Celebrity Endorsement on Brand image in Determining Purchase intention,” J. Accounting, Bus. Manag., vol. 27(2), p. 60, 2020, doi: https://doi.org/10.31966/jabminternational.v27i2.700.
- Abidin, “Visibility labour : Engaging with Influencers ’ fashion brands and # OOTD advertorial campaigns on Instagram,” 2022, doi: https://doi.org/10.1177/1329878X16665177.
- Sawmong, “Examining the Key Factors that Drives Live Stream Shopping Behavior,” Emerg. Sci. J., vol. 6, no. 6, pp. 1394–1408, 2022, doi: 10.28991/ESJ-2022-06-06-011.
- Wiranda and R. S. Hayu, “Fitur Live Streaming Sebagai Strategi Digital Marketing,” J. Kaji. Pendidik. Ekon. dan Ilmu Ekon., vol. 0, pp. 39–46, 2023.
- A. Putri, L. Indayani, and R. A. Sukmono, “The Effectiveness of Influencer Marketing , Content Marketing , and Electronic Word Of Mouth ( E-WOM ) on Purchasing Decisions for Beauty Product on Shoope Live Streaaming,” pp. 1– 12, 2023.
- Rahmawaty, L. Sa’adah, and L. Musyafaah, “Pengaruh Live Streaming Selling, Review Product, Dan Discount Terhadap Minat Beli Konsumen Pada E-Commerce Shopee,” J. Ris. Entrep., vol. 6, no. 2, p. 80, 2023, doi: 10.30587/jre.v6i2.5956.
- Wiguna and D. Dellyana, “Implementation of Theory of Reasoned Action (TRA) to Understand Factors that Influence Working Mothers to Rent Breast Pumps using PLS-SEM,” Eur. J. Bus. Manag. Res., vol. 8, no. 4, pp. 237–248, 2023, doi: 10.24018/ejbmr.2023.8.4.2011.
- F. et. al. Hair, A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Los Angeles: SAGE Publications, 2017.