Abstract :

Wherever we go and whatever we buy we always look for quality. Every organization, company, industry, and institution is trying and struggling to give quality services and products, and to overcome the struggle, management experts have given many tools to improve quality for better outcomes. They are PDCA, 5 S, Histogram, flow chart, run chart, control chart, Brainstorming, Why-Why analysis, Pareto chart, Check sheet, Gantt chart, Scatter chart, Fishbone chart, Mistake proofing, and Six Sigma. This review aims to explain the importance and application of these Quality tools in healthcare facilities.

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Keywords :

5 S, Hospital Quality Management, PDCA, Quality Tools.

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