Abstract :

The forecasted revenue growth of cloud computing has become a huge opportunity for IT infrastructure providers, especially for Infrastructure as a Services (IaaS) which have the biggest portion of the cloud computing business. International Data Corporation claims that the estimate revenue for IaaS in 2026 will reach USD 65.5 billion with CAGR 22.8%. Lumos Tech is an alias name that is used to protect the true identity of the firm that is being studied. As a global technology company who provides IT Infrastructure including IaaS offer, ideally Lumos Tech Indonesia should be able to capture this opportunity. However, the company is having a slow penetration rate which approximate to 0.2% for the IaaS offer.

It is essential for the company to find factors that hinder the market penetration rate and design a marketing strategy to improve the business performance. The study adopts a mixed methodology where quantitative method is adopted to perform market assessment and the qualitative method focus on assessing the current condition to define the internal factors that hamper market penetration for IaaS offer. The data collection is categorized into two; the external data collection covers the data gathering from outside Lumos Tech through questionnaire, reports and journals and the internal data collection is done by doing an in-depth semi structure interview with the owner of the problem. Furthermore, the analysis is performed by utilizing PESTEL, Porter’s 5 Forces, quantitative descriptive and coding process. The objective of this study is to formulate marketing strategy for Lumos Tech’s IaaS offer by leveraging a modified Business to Business (B2B) marketing mix.

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Keywords :

B2B Marketing Mix, Infrastructure as a Services, Market Penetration, Marketing Strategy

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