Maturity Assessment of Knowledge Management at Livestock and Fisheries Service of Sungai Penuh City

In order to make a significant contribution to national and regional GDP, the Livestock and Fisheries Service (LFS) of Sungai Penuh City in Jambi Province aimed to achieve annual production growth exceeding 10 tons from 2021 to 2026. To accomplish this goal, knowledge management had to be put into practice to strengthen the organizational ability to create rules and regulations for the livestock and fishing sectors. The research adopted a mixed method, with a quantitative approach using the APO KM Assessment Tool and a qualitative method employing interviews. Based on KM maturity levels with a total score of 170.26, the LFS was at the “Refinement” level. There were opportunities for improvement in Technology, People, and KM Process in LFS. Additionally, as part of LFS’s KM strategy, a formal KM policy, governance structure, and professional KM function should have been established.