Proposed Customer Relationship Management and Knowledge Management Strategy (Case Pt. Konsultan Baru Terbarukan)

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Service consultants in the energy sector in Indonesia are still relatively rare. The business in the field of energy and environmental conservation is something new in Indonesia. Through Presidential Regulation No. 65 of 2021 one of SOE company been transferred all state series B to another Electrical SOE Company The priority program of PT KBT as part of PT LTM (Persero) will focus on developing new businesses in terms of energy and environmental conservation, as well as developing new and renewable energy to support the transformation of PT LTM (Persero) as a green and clean company. The two theme frameworks that would be employed for an effective customer experience strategy are the Customer Relationship Management Value Chain  (Francis Buttle, 2019) and Customer Relationship Dimensions (Jain, Jain and Upinder, 2002). In order to improve employee competencies, researcher use knowledge management system those are Coding Analysis and Fishbone Diagram Analysis diagram. This study used a qualitative approach with the interview method conducted online through zoom meetings and also face-to-face interviews. The comprehensive CRM process strategy in order to maximize PT. KBT’s strength and opportunity as one of the PT.LTM subsidiaries by using Payne and Frow (2006)’s. The five interconnected stages that will be implemented in the Payne and Frow methodology are: the strategy development, value creation process, multichannel integration process, performance integration process, and information management process. Coding Analysis and Fishbone diagram analysis in this study aims to identify KM problems in PT.KBT. based on the identification results, the authors can propose solutions through KM Objectives which consist of people, process, and technology.

Effect of the Imposition of Sanctions, Fiscus Services & Morality Tax Services to Tax Compliance in 2021 (Empirical Study of Corporate Taxpayers in Bogor Regency of West Java)

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This research aims to review and analyze Sanctions, Fiscus Services & Morality tax services are tax compliance. The design of this study uses an explanatorical causality design. The population used in this study is a company that becomes a taxpayer in Bogor Regency.The analysis method uses multiple regression analysis and data analysis. The sample selection technique uses probability ampling. The results of this study partially showed that variable tax sanctions had no effect on the compliance of corporate taxpayers. While the fissure service and tax morality affect the compliance of corporate taxpayers, simultaneously showing that tax sanctions, fiscus services, and taxpayer morality together have a significant effect on corporate taxpayer compliance.

Morphological Changes on Gungata River Watershed due to Anthropogenic Interferences, a part of the Upper Rihand Basin, Chhattisgarh

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The main aims of this research are to identify the morphological changes and development of the Gungata River watershed due to the rapid growth and effects of anthropogenic activities. The natural origin of rivers is sensitive to anthropogenic interference which causes a change in channel morphological characteristics. Human activities have revamped the river geomorphology and made limitless anthropogenic geomorphic features. These features have remarkable characteristics which have sometimes been misbalanced with landscapes produced by natural processes. Modern techniques like remote sensing and GIS were used to identification of morphological changes and their historical comparison etc. High-resolution satellite imagery (LISS-I 5m.), Digital Elevation Model (CARTO DEM 30m) were used to analyze the anthropogenic geomorphic features which provide different opportunities for a better understanding of landscape processes. This research paper has been shown how anthropogenic activities interference with the morphological changes of the Gungata river watershed.

Comparison of Retention between Two Dental Root Canal Core Build Up Materials and Silanized and Non-Silanized Glass Fibre Posts: An Invitro Study

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Background: Various resin-based core builds up materials are commercially available in market but their clinical use should follow recommendations of bond strength measurement studies.

Objective: to evaluate the retention between two commercially available core build up materials and silanized and non-silanized glass fibre posts.

Methodology: The retention between two commercially available core build up materials (Core X Flow and Light Core) and Silanized and Non- Silanized glass fiber posts with ten samples in each group were assessed using ‘pull out test’ in universal testing machine. Student’s unpaired ‘t’ test was used for inter group comparison by fixing significance level at p ≤ 0.05.

Results: The retention force was higher in silanized fibre post group compared to non-silanized posts (p=0.02). Among the silanized posts, the retention force was significantly higher in CORE X FLOW group compared to LIGHT CORE group (p=0.03). Conclusion: The retention of posts improved with silanization. With silanization, the retention force was significantly higher with ‘CORE X FLOW’ compared to ‘LIGHT CORE’ core build up material.

Development of E-Learning with Whiteboard Animation Media Using Reading, Questioning Model and Answering (RQA) to Improve Learning Results and Student Motivation in the Department of Tadris Biology in IAIN Batusangkar

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Based on preliminary investigation data by interviewing animal structure lecturers and students from IAIN Batusangkar, it is known that there are obstacles in animal structure lectures, one of which is related to the learning media used, so students have difficulty understanding lecture material. The difficulty felt by students was that almost every animal structure material was difficult to understand, especially the reproductive system material so students had difficulty illustrating images on the reproductive system material. This study aims to produce whiteboard animation learning media using the RQA model on valid, practical, and effective reproductive system materials. This type of research is development research using the plomp model which consists of three phases, namely the preliminary research phase, the design and prototyping phase, and the assessment phase. The research data were obtained from validity, practicality, and effectiveness tests. The results obtained in this study, namely the results of validation by the validator showed a value of 87.85% with very valid criteria. The results of the practicality assessment by the lecturers showed a value of 93.50% with very practical criteria and the results of the practicality assessment by students getting a score of 89.58% with very practical criteria. The results of the effectiveness test showed a significant increase in the learning outcomes of the knowledge aspect and could increase students’ learning motivation. Based on the values ​​obtained, it can be concluded that the whiteboard animation media using the RQA model on the reproductive system material is very valid, very practical, and very effective to use in the learning process.

Travelling in Macedonia in the Eve of the Greek Revolution European Travellers in Imathia

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The present paper refers to the phenomenon of “Travelling” in Macedonia during the pre-revolutionary years of the Greek War of Independence.  The study focuses on the area of Imathia revealing- through the travel literature- important information in reference to the towns of Naoussa and Veroia shortly before the outbreak of the revolutionary movement in the area in the spring of 1822.

A Peer-to-Peer File Storage System Using Blockchain and Interplanetary File System

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People’s lives have been profoundly impacted by the headway of innovation which has worked on their lives from each viewpoint. Clearly, innovation assumes a significant part in each circle of life and information stockpiling and sharing is a significant part of it. Current information sharing and storage devices depend on trusted third parties (TTP) and because of the contribution of third parties, such frameworks need straightforwardness, security, trust and strength. To solve these issues, this paper proposes a blockchain-based secure information sharing application by consolidating the highlights of IPFS and Ethereum. In this proposed scheme ethereum blockchain, decentralized storage, encryption and IPFS are combined to build an application that maximizes the technological resources and provide with an effective storage website ,Ethereum blockchain, decentralized capacity, encryption, and InterPlanetary File System are consolidated to assemble an application that boosts the innovative assets and gives a viable storage site. To carry out the proposed situation, smart contracts are written in solidity and sent on the nearby Ethereum test network. The proposed plot accomplishes security, transparency, legitimacy of owner, access control and nature of information.

The Influence of Promotion and Product Quality on Purchase Decisions Mediated by Consumer Satisfaction at PT. Maybank Indonesia Finance

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The purpose of the study was to determine the effect of promotion and product quality on purchasing decisions mediated by consumer satisfaction at PT. Maybank Indonesia Finance. The population is 1,097 people. The sampling technique used non-probability sampling with a sample of 100 respondents. Then processed using PLS-SEM. Promotion results have a significant effect on purchasing decisions, and product quality does not have a significant effect on purchasing decisions, for promotions has a significant effect on satisfaction, and for product quality does not have a significant effect on consumer satisfaction, for consumer satisfaction has a significant effect on purchasing decisions, and promotions have an effect significant effect on purchasing decisions that mediate consumer satisfaction, product quality does not have a significant effect on purchasing decisions that mediate consumer satisfaction.

Impact of Category Captains on Category Sales and Profitability

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The Indian retail industry is a growing segment and there are several players in entire India. Some of the big names are Reliance Retail, Future Retail, Spar, Spencer’s, Ratandeep, and many more. They are present in different states of India and catering a huge urban population. In any retail store, category plays a vital role and its management is very important. Sales of any retail chain is dependent on better and effective management of different categories. For every category, there are some of the main brands which lead the category sales. Category captains may play important roles in driving the overall retail chain business. Category captains can formulate the strategy for different product categories and can suggest the retail chain for implementing the same. However, the final decision is taken by retail chains only.

Methods and Tools for Creating Virtual Robots Using Self-Organization or Hierarchical Behavior in Ensuring the Security of Artificial Intelligence

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This article discusses algorithms and tools for setting up optimal control, information security, and the use of Coppeliasim technologies in artificial intelligence software and hardware. Cleverly created robots help and work for different areas of human life. What is artificial intelligence. AI methods: NLP, CV, Data Science. National Strategy for the Development of Artificial Intelligence in Uzbekistan.AI research.AI standardization. Standards in the field of artificial intelligence in all areas. Top 3 Trends in Artificial Intelligence. Uzstandart approved the first standards in the field of AI.ISO / IEC experts support proposal to develop Uzbek language standard. Development of standards in the field of quantum communications, AI and smart city The impact of artificial intelligence. Threats to the development of human civilization. Impact on the economy and business. Impact on the labor market. Wrongness of artificial intelligence. Artificial intelligence technology market. AI market in Uzbekistan. Global AI market. AI applications. Artificial intelligence technologies and solutions: a turning point.AI in decision making: today and tomorrow. Artificial intelligence in software development. Artificial intelligence to solve demographic problems. Use of AI for defense and military purposes. Use in education. Use of AI in business.