Abstract :
This research aims to determine the influence of work-family conflict and job satisfaction on turnover intention with organizational commitment as a mediating variable in Bebek Tepi Sawah Restaurant Ubud employees. The sample in this study included all employees of Bebek Tepi Sawah Restaurant Ubud. The number of samples in this study was 62 people. Testing the research hypothesis uses the Partial Least Square (PLS) application. The results of this research show that: (1) Work family conflict has a positive and significant effect on turnover intention. (2) Job satisfaction has a positive and significant effect on turnover intention. (3) Work family conflict has a positive and insignificant effect on organizational commitment. (4) Job satisfaction has a negative and significant effect on organizational commitment. (5) Organizational commitment has a negative and significant effect on turnover intention. (6) Organizational commitment does not mediate the relationship between work family conflict and turnover intention. (7) Organizational commitment partially mediates the relationship between job satisfaction and turnover intention.
Keywords :
Job Satisfaction, Organizational Commitment, Turnover Intention, work-family conflictReferences :
- Abdullah, RB, M., Zahari. H., Rahman, R., and Khalid. 2012. The Effects of Teamwork towards Jobs satisfaction in Hotel Industry in Klang Valley, Malaysia. International Journal of Business and Behavioral Sciences, 2(3): 8-19.
- Adekola, B. (2010). Interferences between work and family among male and female executives in African Journal of Business Management, 4, (6).
- Adekola, (2012). The Impact of Organizational Commitment on Job Satisfaction: A Study of Employees at Nigerian Universities. International Journal of Human Resource Studies. 2(2), ISSN 2126-3058.
- Azzahra, DS (2023). The Relationship between Work-Family Conflict and Organizational Commitment in PT Production Department Lokatex Pekalongan. EMPATHY Journal, 12(2), 161-166.
- Burke, RJ, & El-Kot, EG 2010. Correlates of work-family conflicts among managers in International Journal of Islamic and Middle Eastern Finance and Management.
- David L. Goetsch and Stanley B. Davis. 2002. Introduction to Quality Management 2. Ed. Indonesian, Jakarta: Prehalindo.
- Dewi (2017). The Influence of Leadership and Employee Empowerment on Job Satisfaction and Employee Commitment at PDAM Tirta Mangutama Badung Jagadhita: Journal of Economics and Business. Warmadewa University.
- Dewi, NPC, Wimba, IGA, & Mashyuni, IA (2023). The Influence of Job Stress and Job Satisfaction on PT Employee Turnover Daya Anugrah Mandiri Tabanan Branch. WidyaAmrita: Journal of Management, Entrepreneurship and Tourism, 3(1), 55-60.
- Dharmawansa, P & Thennakoon, D. (2014). An Exploratory Study on Job Hopping in Sri Lanka : A Study on Generation ‘Y’ International Research Conference on Management and Finance 9, 10-14.
- Dharsana, PPAWD, & Wibawa, IMA (2020). The Influence of Work Family Conflict and Job Satisfaction on the Organizational Commitment of PT Pacific Express Garment (Doctoral dissertation, Udayana University).
- Djari and Dharmanegara. 2017. Analysis of the Effect of Job Satisfaction on Professional Commitment and Organizational Commitment and Employee Performance at the Mercure Resort Sanur Hotel. Jagadhita: Journal of Economics and Warmadewa University.
- Dwi, Swasto and Eko., N. 2015. The Influence of Work Motivation and Organizational Commitment on Employee Performance in Employees of Factory Compartment II PT. Petrokimia Journal of Business Administration. Faculty of Administrative Sciences. Brawijaya University.
- Dwiyanti, NKD, Wimba, IGA, & Sanjaya, PKA (2023). The Influence of Job Satisfaction and Organizational Commitment on Turnover Intention among Employees at Bali Bird Park, Singapadu, WidyaAmrita: Journal of Management, Entrepreneurship and Tourism, 3(3), 430-439.
- Finthariasari, , Ekowati, S., Ranidiah, F., Yuniarti, R., & Muchlis, M. (2020). The influence of work-family conflict on turnover intention through organizational commitment. EQUITY (Journal of Economics and Finance), 4(3), 421-438.
- Fishbein, Martin and Ajzen, Icek. 1975. Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. USA: Addison-Wesley Publishing
- Frone, MR and Marcia 2002. Antecedents and Outcomes of Work Family Conflict: Testing a Model of the Work Family Interface. Journal of Applied Psychology, (77), (1), 65-78.
- Gatiningtyas, FL, & Primadineska, RW (2022). The Influence of Job Satisfaction, Organizational Commitment and Work Family Conflict on Turnover Business Cakrawangsa: Student Scientific Journal, 3(1).
- Ghayyur, Muhammad, and Jamal Waseef. 2012. Work-Family Conflicts: A Case of Employees’ Turnover Intention. International Journal of Social Science and Vol.2,No.3
- Gozhali, 2013. Application of Multivariate Analysis with the IBM SPSS 21 Update PLS Regression Program. Semarang: Diponogoro University Publishing Agency.
- Greenhaus, JH, Beutell, NJ Source of Conflict Between Work and Family Roles. Academy of Management Review. vol.10 no.1, pp:76-88.
- Gulati, S. (2016). Looking Beyond an Longevity: An Insight into Job EPRA International Journal of Multidisciplinary Research 2, 67-70.
- Guzeller, C. O., & Celiker, N. (2020). Examining the relationship between organizational commitment and turnover intention via a meta-analysis. International Journal of Culture, Tourism and Hospitality Research, 14(1), 102-120.
- 2002. Human Resource Management, Second Edition, PT. Prehallindo, Jakarta Hasibuan, Malayu SP (2011). Human Resource Management. Jakarta Revised Edition: Bumi Aksara.
- Herawati, J., & Septyarini, E. (2022). Analysis of the Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediating Variable in Grand Rohan Hotel Jogja Employees. Saburai Journal of Management Sciences (JIMS), 8(1), 67-80.
- Hermawati, , Suwitho, S., Hendarto, T., & Bahri, S. (2022). Analysis of the Role of Organizational Commitment and Employee Performance on the Effects of Work-Family Conflict on Turnover Intention. Journal of Economic & Social Sciences, 13(2), 77-89.
- Hidayati, (2021). The Influence of Work- Family Conflict on Organizational Commitment Through Work Stress in Health Workers at Rsu Latersia Binjai. HIERARCHY: Scientific Journal of Management and Business, 3(1), 103-117.
- Hikmah, , & Nurweni, H. (2022). The Influence of Job Satisfaction, Organizational Commitment, and Compensation on Turnover Intention in Troy Company Employees. Business Cakrawangsa: Student Scientific Journal, 3(1).
- Jehanzeb, K., Anwar, R., and Rasheed, FM 2013. Organizational Commitment and Turnover Intentions: Impact of Employee’s Training in the Private Sector of Saudi International Journal of Business and Management, 8(8). pp: 79-90.
- Juliawan, IGA, & Satrya, IGBH (2020). The Mediating Role of Job Satisfaction on the Effect of Work-family Conflict on Turnover Intention of Dafam Savvoya Hotel Employees (Doctoral dissertation, Udayana University).
- Krishnan, R.K. (2012) . A Study of Job Hopping and Employee Turnover in the Telecom Service Industry in the State of Tamil Nadu. International Journal of Research in Computer Application & Management 2(6).
- Kweon, Ha, Kyung, He, 2015, Job Satisfaction, Organizational Commitment and Turnover Intention Among ale Nurses. J Korean Acad Nurs Adm, Vol. 21.No. 2, 203-211, March
- Lee, C., Huang, S.H., & Zhao, C.Y. (2012). A study on factors influencing turnover intention of hotel empolyees. Asian Economic and Financial Review, 2(7), 866.
- Liu, Huei-Ling and Lo, Ven-Hwei, 2017, An Integrated Model of Workload, Autonomy, Burnout, Job Satisfaction, and Turnover Intention Among Taiwanese Reporters, Asian Journal Of Communication,
- Luthans, (2006). Organizational Behavior (Translated by VA Yuwono, et al) (Indonesian ed.). Yogyakarta: ANDI.
- Mahdi Ahmad F., Mohamad Zaid MMN, Asmadi A, , and Sulaiman, A, AN 2012. The Relationship Between Job Satisfaction and Turnover Intention. American Journal of Applied Sciences, 9(9): 1518-1526.
- Manobawa, DGB (2022). The Mediating Effect of Organizational Commitment on the Relationship between Job Satisfaction and Intention to Quit at The Kawi Resort By Pramana Experience WidyaAmrita: Journal of Management, Entrepreneurship and Tourism, 2(3), 661- 668.
- Maqsood, , Muhammad, M., & Sallem, P. 2012. The impact of work-Family conflict and pay one employee job satisfaction with the moderating effect of perceived supervisor support in Pakistan banking sector. Global Journal of Management and Business Research, 12, 45-54.
- Mathis, L., Jackson, H.J. (2009). Human Research Management: Human resource management. Jakarta : Salemba Empat.
- Meyer, John, , Allen, Natalie, J. & Smith, Catherina A, 1993, Commitment to Organizational and Occupation: Extension and Test of a Three Component Conceptualization. Journal of Applied Psychology, Vol. 78. No.4.
- Nazir, 1993. Research Methods. Jakarta: Ghalia Indonesia.
- Netemeyer, R.G., Boles, J.S., & McMurrian, R. (1996). Development and validation of work- family conflict and family-work conflict Journal of Applied Psychology,81(4), 400-410.
- Noermijati, N., Wongviboonrath, S., Itlay, W., & Sudiro, (2020). Work-Family Conflict, Job Engagement, Emotional Exhaustion: Their Influence On The Turnover Intention Of Indigenous Papuan Female Employees. Journal of Management Applications, 18(1), 1-13.
- O’Connor, 2018. The Impact of Job Satisfaction on the Turnover Intent of Executive Level Central Office Administrators in Texas Public School Districts: A Quantitative Study and Work Related Constructs. Educ. Sci. 2018, 8, 69.
- Paissal, La Ode Rachmat; Dan Maksum, Choiril, 2018, The Influence of Leadership Style and Organizational Culture on Turnover Intention Through Employee Job Satisfaction at Muara Wisesa Samudra in Jakarta, Valome Executive Journal 15 No. June 1, 2018.
- Parashakti, RD, & Astuti, D. (2023). The Role of Organizational Commitment in the Influence of Job Satisfaction on Turnover Revenue: Lantern Business Management, 1(01), 1-9.
- Pramana, NNAMA, & Mujiati, NW (2020). Work Family Conflict, Job Stress, Job Satisfaction Influence Employees’ Organizational Commitment (Doctoral dissertation, Udayana University).
- Pratama, EN, Suwarni, , & Handayani, MA (2022). The effect of job satisfaction and organizational commitment on turnover intention with person organization fit as moderator variable. Aptisi Transactions on Management (ATM), 6(1), 74-82.
- Priyanto, , Utami, EM, & Rahmawati, F. (2022). The Effect of Job Satisfaction on Turnover Intention Mediated by Organizational Commitment (Study on Employees of PT. Raja Pilar Agrotama Yogyakarta). VOLATILITY, 4(2).
- Putra, IPKSD, & Suwandana, IGM (2020). Effect of organizational commitment, job stress and work-family conflict on turnover intention. International Research Journal of Management, IT and Social Sciences, 7(2), 30-37.
- Rahmawati 2015. The Influence of Work-Family Conflict and Work Environment on the Performance of Nurses at Ghrasia Hospital Yogyakarta. Faculty of Economics, Yogyakarta State University. Thesis (Unpublished).
- Ratnasari, 2015. The Influence of Organizational Commitment, Rewards and Job Satisfaction on Employee Turnover in Sharia Banking in Batam City. Management E-Journal. Faculty of Economics. Batam University.
- Razaki, R.A., & Rozana, A. (2022, January). The Influence of Work-family Conflict on Turnover Intention in Manufacturing Industry Employees. In Bandung Conference Series: Psychology Science (Vol. 2, No. 1, 99-105).
- Rekha, K.R.S. and Kamalanabhan, T.J. (2012). A Study on The Employee Turnover Intention in ITES/BPO AMET International Journal of Management. ISSN: 2231 – 6779 / July – Dec 2012. pp. 18-22.
- Ridlo, IA Employee Turnover-Literature Review. Surabaya: PHM ovement Publication.
- Rizki, AWF, & Juhaeti, J. (2023). The Influence of Organizational Commitment and Job Satisfaction on Turnover Intention of Employees in the Maintenance Department of Sidomulyo Selaras Tbk Jakarta. Innovative Journal of Management Students, 3(1), 76-88.
- Robbins, & Judge, TA 2011. Organizational Behavior. 14th ed., Global ed. New Jersey: McGraw Hill.
- ……………2006. Organizational Tenth Edition PT Index: Gramedia Group.
- Rokhayati, I., Fatwa, Z., Dyah, LH, & Etika, M. (2023). The Influence of Job Satisfaction, Organizational Commitment, Work Environment and Job Stress on Turnover Scientific Magazine of Management and Business, 20(1), 11-20.
- Rong, J. (2015). The Analysis of the Reason and Measurement for Job Hopping of Enterprises in China. International Journal of Innovative Research in Information Security 2(3), 11-13.
- Santoso, AL, Sitompul, SA, & Budiatmanto, A. (2018). Burnout, organizational commitment and turnover Journal of Business and Retail Management Research, 13(1).
- Saputra, K. A. K., Subroto, B., Rahman, A. F., & Saraswati, E. (2023). Sustainability Performance in Hospitality Industry: Interaction of Strategic Sustainability Management and Sat Kerthi Culture. Jurnal Ilmiah Akuntansi Dan Bisnis, 18(1), 147-162.
- Saputra, K. A. K., Rumini, D. A., Suarka, I. B. K., & Jayawarsa, A. K. (2020). Quality Asset Management and Asset Identification to Increase Village Income. Productivity Management, 25(4), 42-51.
- Saputra, K. A. K. (2022). Inspiration For “New” Accounting: A Literature Review About Permaculture, Agricultural Accounting And Emancipatory Accounting. South East Asia Journal of Contemporary Business, Economics and Law, 26(1), 48-54.
- Sastrawan, IPME, Sugianingrat, IW, & Oktarini, LN (2022). Suppressing Turnover Intention by Increasing Job Satisfaction and Organizational Commitment. WidyaAmrita: Journal of Management, Entrepreneurship and Tourism, 2(3), 799-811.
- Sidimantra, SRD, & Netra, IGSK (2020). The Influence of Job Stress and Work Family Conflict on Employees’ Organizational Commitment at LPD Kerobokan (Doctoral dissertation, Udayana University).
- Sihaloho, RD, & Handayani, (2018). The Influence of Work-To-Family Conflict on Organizational Commitment at PT. Port Indonesia I (Persero) Medan. Jkbm (Journal of Business and Management Concepts), 5(1), 25-38.
- Sinthya P, Dharmanegara., & Yasa (2019). Job- Family Conflict and Impact on Turnover Intention Through Job Engagement and Emotional Fatigue of Female Jagadhita: Journal of Economics and Business. Warmadewa University.
- Sitiari and 2019. The Effect of Job Satisfaction and Compensation on Turnover Intention with Organizational Commitment as a Mediating Variable at Puri Santrian Hotel. Thesis. Warmadewa University.
- Suardhika, IN, Rihayana, IG, & Saraswati, AAIS (2023). The Influence of Work-Family Conflict, Workload and Work Stress on the Intention to Quit of Female Employees in the Inka Crafts Industry in Jembrana Regency. Widya Amerta, 10(1), 1-17.
- Sugiyono, Business Research Methods. 16th Printing, Alfabeta Bandung Publisher.
- …………. (2017). Quantitative, Qualitative, R&D Research Bandung: Alphabeta.
- …………… (2015). Quantitative and Qualitative R&D Research Alphabet.
- …………..2007. Business Research Alphabet. Bandung.
- Susiani, 2014. The Influence of Job Satisfaction and Organizational Commitment on Turnover Intention. Management Journal. Faculty of Economics and Business, 2633 – 2651.
- Susilo, J., & Satrya, IGBH (2019). The influence of job satisfaction on turnover intention is mediated by the organizational commitment of contract employees (Doctoral dissertation, Udayana University).
- Sutrisno, 2010. Human Resource Management. Jakarta: Kencana Prenada Media.
- Sutrisno, Edi, 2010, “Human Resource Management,” Jakarta: Kencana Prime Media, 73-146.
- Temaluru, HR Quality from an IPO Perspective: The Relationship Between Commitment to the Organization and Demographic Factors and Employee Job Satisfaction. Jakarta: Development of the PIO Section of the UI Psychology Faculty.
- Umar, (2008). HRM Research Design and Employee Behavior: Positivistic and Problem Solving Based Paradigms. Jakarta: Rajawali Press.
- Utama, IWBS, & Surya, IBK (2020). The Role of Organizational Commitment in Mediating the Effect of Job Satisfaction on Turnover Udayana University Management E-Journal, 9(8), 3062-3081.
- (2013). Organizational Behavior. Jakarta. PT Raja Grafindo Persada.
- 2019. The Effect of Job Satisfaction and Compensation on Turnover Intention with Organizational Commitment as a Mediating Variable at Puri Santrian Hotel. Thesis. Warmadewa University.
- Wood, et al. 1998. Organizational Behavior: An Asia-Pacific New York: Jacaranda Wiley Ltd.
- Wulandari, IAD, & Adnyani, IGAD (2016). The influence of work family conflict on turnover intention through mediation of job satisfaction at the Grand Inna Hotel Kuta (Doctoral dissertation, Udayana University).
- Yousef, A. (2017). Organizational commitment, job satisfaction and attitudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88.
- Yuen, H. (2016). Examining The Generation Effects on Job-Hopping Intention by Applying Theory of Planned Behavior (TPB). Tuen Mun: Department of Applied Psychology Lignan University, 17-21.
- Yuliawan, TP, & Himam, (nd). The Grasshopper Phenomenon: Case Study of Professionals Who Frequently Change Jobs. Yogyakarta: Psychological Journal, Faculty of Psychology, Gadjah Mada University, 82- 85
- Zandi, Gholam Reza, al.2018. The Effect of Job Satisfaction on Organizational Commitment: A Study of Employee’s Performance in Malaysia Call Centers. International Journal of Engineering & Technology, 7 (4.29) (2018) 31-33.
- Zhang, Y., Rasheed, M.I., & Luqman, A. (2020). Work–family conflict and turnover intentions among Chinese nurses: The combined role of job and life satisfaction and perceived supervisor support. Personnel Review, 49(5), 1140-1156.