Enhancing Digital Transformation: A Comprehensive Review of PT Hutama Karya's Information Technology Management in 2023

: This paper provides an in-depth analysis of PT Hutama Karya's Information Technology (IT) Management Report for the year 2023. The study focuses on the company's strategic initiatives and achievements in aligning IT functions with its business objectives, particularly in the context of Industry 4.0 readiness. Key areas examined include the evolution of IT architecture, implementation of IT governance frameworks, cybersecurity enhancements, ERP integration, and the development of supporting applications. The findings highlight the significant progress made in digital transformation and the proactive steps taken to ensure the company's IT infrastructure supports its strategic goals.


INTRODUCTION
In the digital era, organizations recognize the need for robust IT frameworks to drive business success and maintain a competitive edge.PT Hutama Karya, a prominent Indonesian state-owned enterprise, has committed to this digital transformation through its IT Master Plan (MPTI) for 2021-2025.This plan serves as a blueprint for using IT to support strategic goals, improve operational efficiency, and ensure regulatory compliance.The 2023 IT Management Report of PT Hutama Karya highlights the company's progress in implementing its IT Master Plan.The report demonstrates the company's commitment to Good Corporate Governance and its proactive approach to adapting to the evolving business and regulatory environment.It outlines the IT division's performance, initiatives, and outcomes, emphasizing the alignment of IT functions with the company's overall strategies.The 2023 report focuses on the evolution of IT architecture, the implementation of industry-standard governance frameworks, advancements in cybersecurity, and the integration of ERP systems.Additionally, the report emphasizes the company's readiness for Industry 4.0 through the INDI 4.0 assessment, which evaluates the maturity of digital capabilities necessary for success in the era of technological convergence and automation.The IT Master Plan positions IT as a strategic driver of business value, not just a support function.The company's approach aims to leverage innovative technologies like AI, IoT, and Big Data analytics to enhance operational capabilities and decision-making, ultimately driving business growth and efficiency.PT Hutama Karya's focus on improving IT governance and security demonstrates its commitment to protecting information assets and enhancing resilience against cyber threats.The company's successful certification and surveillance of ISO 27001:2013, as well as the adoption of Zero Trust Network Access (ZTNA), reflect its proactive approach to cybersecurity.The integration of ERP systems across the organization has streamlined financial reporting and operations, reflecting the company's commitment to a unified and efficient business environment.Additionally, the development of supporting applications, both ERP and non-ERP, demonstrates a comprehensive approach to addressing diverse business needs, facilitating smoother and more efficient operations.This journal article analyzes PT Hutama Karya's IT management efforts in 2023, highlighting key achievements, challenges, and future directions.The paper examines the strategic importance of IT in driving organizational transformation and the proactive measures taken by the company to leverage technology for sustained business success.The increase in the score indicates that PT Hutama Karya has successfully improved the maturity of its IT governance in accordance with the standards set by the Ministry of State-Owned Enterprises.This implementation covers 28 processes that were identified and evaluated by an independent consultant.The implementation of COBIT 2019 at PT Hutama Karya shows success in improving IT governance, managing risk, and aligning IT initiatives with the company's business goals.The increase in the IT Maturity Assessment score from 3.31 to 3.50 indicates that the company is on the right track in achieving effective IT governance.The steps taken, including self-tailoring governance and audits by independent consultants, assist the company in identifying areas of improvement and implementing appropriate solutions.

C. Surveillance ISO 27001:2013
To enhance information security, PT Hutama Karya conducts surveillance and expands the scope of ISO 27001:2013.These activities include penetration testing, internal audits, and external audits by PT BSI Group Indonesia.The surveillance results indicate that PT Hutama Karya has successfully maintained its ISO 27001:2013 certification, which affirms the company's commitment to high information security standards.In 2023, PT Hutama Karya will also expand the scope of ISO 27001:2013 certification to cover more operational areas, including Data Center and Network Services at HK Tower, as well as risk management and access toll roads in Tanjung Priok.This expansion demonstrates the company's commitment to protecting critical information across various aspects of its operations.

D. Non-ERP Supporting Application Development
The development of non-ERP supporting applications is carried out to support various business activities of the company.Here is a list of new apps developed in 2023: The development of this application covers various aspects of the company's operations, such as human resource management, customer relations, and monitoring of company values.

E. Personnel Competency Improvement
PT Hutama Karya provides various trainings to its personnel to support the effective implementation of information technology.
Here are some of the trainings conducted: 06 June 2024 Available at: www.ijcsrr.orgPage No. 3898-3902 2019, the surveillance of ISO 27001:2013, the development of non-ERP supporting applications, and the enhancement of personnel competencies.A. INDI 4.0 Assessment In 2023, PT Hutama Karya carried out an INDI 4.0 assessment conducted by the Center for Standardization and Services of the Materials and Technical Goods Industry (B4T), Ministry of Industry of the Republic of Indonesia.This assessment aims to measure the company's readiness to face Industry 4.0.

Table 1
The assessment results indicate a significant increase from a score of 2.88 in 2022 to 3.75 in 2023.This improvement was achieved through a series of improvement activities, such as INDI 4.0 workshops and technical guidance, workshops for transformation engineers and supporting departments, as well as focus group discussions.This score increase demonstrates that PT Hutama Karya is becoming increasingly prepared to face the challenges of Industry 4.0.
B. Implementation of COBIT Governance 2019PT Hutama Karya has implemented the COBIT 2019 framework to enhance its IT governance.In 2021, the company achieved a score of 3.31 from the IT Maturity Assessment.After conducting testing and tailoring the governance, this score has increased to 3.50 in 2023.

Table 3 . Non-ERP Supporting Application Development Program Result
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Table 4 . Personnel Competency Training Training Certification
This training aims to improve personnel capabilities in supporting the company's digital transformation.The results of the training showed a significant increase in competence in various fields of information technology.CONCLUSIONDuring 2023, PT Hutama Karya has achieved various important achievements in the development of information technology.The results of the INDI 4.0 assessment showed a significant increase from 2.88 to 3.75, and the IT Maturity Assessment based on COBIT 2019 increased from 3.31 to 3.50.The development of non-ERP supporting applications and the improvement of personnel competencies through various training courses also contributed to this achievement.For 2024, the company will focus on fulfilling the recommendations of the assessment results, improving project management, and implementing better cybersecurity management.